DfE devices update

Laptops, tablets and 4G wireless routers were provided by the Department for Education (DfE) to support remote learning during the COVID-19 pandemic.

DfE will provide data for 4G routers until 31 July 2021.

‘Restricted’ Windows laptops and tablets came with security software licenses that will expire on 30 September 2021.

You need to reset routers and devices so they can continue to be used. These guides explain:

how to reset routershow to reset Windows laptops and tablets

Why routers need resetting

If you have Huawei routers, you need to reset them by 16 July 2021 so they can continue to be used. If you choose to use this option the school would need to provide new SIM cards.

If you have TP-Link or D-Link routers, you can reset them at any time. DfE will stop providing data to these routers on 31 July 2021. If you reset them before this date, they will stop receiving data from DfE immediately. If you choose to use this option the school would need to provide new SIM cards.

Why laptops and tablets need resetting

After 30 September 2021, Microsoft Intune and Cisco Umbrella licenses will expire on ‘Restricted’ Windows devices provided by DfE.

Users will be able to freely access any online content and devices will not be maintained with future updates, including virus scans and software upgrades. It’s the school’s responsibility to safeguard the young people in your care.

The resetting guide includes information on how to reset passwords for different types of device. This will allow you to restore them to factory settings and apply your own security software.

If you ordered ‘Standard’ Windows devices that were provided without security settings, no action is required.

Get help

If you have any questions or encounter issues during the reset process, please contact us.

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