If you received laptops/Chromebooks/tablets from the DfE between March 2020 and July 2021
As you are aware, software licenses on DfE-restricted Windows laptops and tablets were due to expire on 30 September 2021.
Although most organisations have already reset their devices or have plans in place to do so, we are aware that some organisations are not currently able to meet this deadline.
To ensure devices remain safe for children and young people to use, we are extending mobile device management and content filtering licenses until 30 September 2022.
This is to prioritise the safety of children and young people where schools, colleges, trusts and local authorities do not have the means to immediately ensure the devices they received can be used safely.
You are still required to reset DfE-restricted devices and apply safeguarding settings as soon as possible.
Guidance on how to reset your devices is available at the link below:
Services to support retrieval and reset of DfE-restricted Windows devices
We have developed 2 services to help organisations retrieve devices from children and young people so they can be reset.
If requested, we will display the following message on the device’s login screen, lock screen, desktop background and as a popup message:
This laptop or tablet needs a critical update.
Please contact the person or organisation that gave it to you so they can arrange this.
It may become unusable if it’s not updated.
It will not restrict access to the device but should encourage the user to return it to you.
Restricting internet access
If requested, we will disable the device’s internet access. The following message will be displayed on the lock screen and desktop background:
Internet access is unavailable.
This laptop or tablet needs a critical update. You will not be able to connect to the internet until that has been done.
Contact the person or organisation that gave it to you so they can arrange this.
Local files will still be accessible, but the device will not connect to the internet which should encourage the user to return it to you.
How to sign up for these services
If you would like to use either of these services, please complete this expression of interest form via the link below:
We will then send you an ‘invitation to service email’ which outlines the information we need from you, and next steps.