Cost of Living Support for Northumberland Residents

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Resources to help you in supporting Northumberland's residents

We understand that it is a difficult time for many of Northumberland's residents right now, and for that reason we have put together a resource pack to help you in supporting them over the coming months. We hope these resources will help you get important information of support and advice to those who need it most.

A4 PosterA poster signposting to information on warm spaces in the county. (To download right click and save image as…)

PostcardA double-sided A5/A6 postcard that will be distributed across communities. (To download right click and save image as…)

Warm spaces

There is a network of community spaces residents can visit this winter.

What is a Northumberland Warm Space?

Warm Spaces are places where people can come together in a warm, safe, welcoming place and maybe enjoy a hot drink, a sit down and have a chat with others.Voluntary groups, community organisations and others from our communities have come together to establish a network of warm spaces this winter which are free to visit and offer a warm welcome environment.  Some places may offer a hot drink, activities and other things like free access computers and Wi-Fi.  Residents can come and spend time quietly or meet other people in their community for a chat.  Each warm space is different and may not be open every day.  But we're working together with all our community partners to try and offer as many warm spaces as we can.

This interactive map on the 'keeping warm this winter' section of the website allows residents to search for their nearest warm space using their postcode. (Click the map to open the link).There is also a pdf list of spaces available.

Warm Welcome identity

This sticker will be shared with all registered warm spaces in Northumberland to highlight to residents that it is a place offering a warm welcome. To find out where a warm space is in your communities use the map above or contact Northumberland Communities Together on the details below.

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I've heard of Warm Hubs, are these different to Warm Spaces?

Yes, they are different to Warm Spaces. Community Action Northumberland (CAN) has a long standing, award-winning 'Warm Hubs' project which has been highlighted as good practice by Ofgem and the Prince's Countryside Fund. They provide a network of warm, energy-efficient community venues acting as focal points for energy support and advice and a small network of volunteer Energy Agents. There are 24 Warm Hubs across Northumberland many of which already have a full programme - click here if you are interested in learning more about the Warm Hubs project.

Information is available on Northumberland County Council's website

Below you will find links to information available on our website to share within your communities to help residents.This information will be kept up-to-date to ensure our residents are getting the information most relevant to them at the time they need it.

Northumberland Communities Together

Northumberland Communities Together works with a wide network of community spaces, places and people across our county that are available to support.Residents can contact the Northumberland Communities Together response hub on 01670 620015 from 9am to 6pm 7 days a week or email

If it is urgent

If you think someone may need immediate support, help or protection ring our emergency response line OneCall on 01670 536400 - 24/7, 365 days a year

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